Yes, we provide free standard shipping on all orders over $59.98. For orders under $59.98, a small shipping fee applies, which will be shown at checkout.

If you're not completely satisfied with your purchase, you can return it within 30 for a full refund. Please ensure the item is unused and in its original packaging.

To start a return or exchange:

1. Email us at support@femmee.store with your order number and reason for return/exchange.
2. Include the tracking code (if applicable) and any photos of the product (if damaged).
3. We’ll reply with instructions for shipping the item back or processing an exchange.

You have two easy options:

1. Website Navigation: Click the “Track Your Order” link in our website’s navigation menu. Enter your order number and email to view real-time updates.
2. Tracking Code: Use the tracking code included in your shipping confirmation email. Visit the courier’s website (e.g., USPS, FedEx) and enter the code for details.
   Still need help? Email us at support@femmee.store with your order number.

Reach us via:

• Email: support@femmee.store (include your order number for faster help).
• Response Time: We typically reply within 24–48 hours.
• Need urgent help? Mention “URGENT” in your email subject line.